Andrew L.

Andrew L. has extensive experience in customer support and operations management across various industries. Currently serving as a Customer Experience Associate at Melio since November 2022, Andrew provides support to small business customers by addressing complex financial issues with empathy. Previous roles include Customer Support at Albert, where over 600 users were assisted weekly, and Customer Service Associate at TickPick, supporting buyers and sellers. Prior experience includes managing operations at Qwick, overseeing a high-volume support operation at Uber, and providing technical support at Apple and Microsoft. Andrew holds a degree from City Tech, CUNY, obtained between 2008 and 2012.