Jenna Gonzalez

Jenna Gonzalez is a Network Optimization Associate at Melio since July 2022, previously contributing to customer experience and partnerships by resolving technical issues in a dynamic startup environment. Prior experience includes a role as a Customer Experience Representative at Robinhood, where Jenna maintained 100% quality performance while providing actionable solutions and fostering strong team relationships. As a Content Creation and Communications Consultant for All Staff, Jenna leveraged telecommunications expertise to offer strategic recommendations and engaged with vendors for product quality testing. Earlier roles include a Social Media Assistant and Event Planner at Panther Coffee, where Jenna significantly boosted social media engagement and organized local events. Jenna holds a Bachelor's Degree in Telecommunications from the University of Florida, earned between 2015 and 2017.