Michael Tilke

Michael Tilke serves as the Chief Service & Quality Officer at Melitta Professional Coffee Solutions since April 2024, overseeing global service and quality management. Previous experience includes Vice President Aftersales at Franke Group from August 2016 to May 2023, where Tilke led service organizations across multiple regions and implemented significant business improvements. Earlier roles at BSH Home Appliances involved responsibilities in business development, customer service optimization, and significant cost savings initiatives. Academic credentials include a Dipl.-Kfm. (Master of Arts) in Business Administration from Ludwig-Maximilians-Universität München.