Adriana Carolina Claro Claro

Head of People at Melonn

Adriana Carolina Claro Claro has a strong background in human resources and talent management. Adriana Carolina is currently working as the Head of People at Melonn, starting in February 2022. Prior to this, they held the position of Head of People & Performance Andean Region at AlphaCredit Capital from November 2019 to February 2022. During their time there, they successfully established the People team and achieved the first place ranking in the Heroínas Empresas 2020.

Before that, Adriana worked as the People Success Director at DaVinci Technologies - Partner Google Suite & Google Cloud from October 2016 to November 2019. Adriana Carolina was responsible for building and leading the Human Talent area and implementing talent management programs aligned with Google's best practices. Notably, they significantly increased the number of employees through successful recruitment and culture strategies.

From July 2012 to October 2016, Adriana served as an HR Business Partner at MercadoLibre.com. Adriana Carolina'sresponsibilities included overseeing all HR processes and programs for the entire ecosystem in Colombia. During their tenure, they successfully implemented and positioned the HR strategy, leading to exponential company growth and high standards in talent attraction.

Earlier in their career, Adriana worked at Banco de Bogotá in various roles. From July 2010 to July 2012, they served as the Head of Human Resources for the Microfinance segment, where they were responsible for talent management processes, team selection, and development plans. From November 2008 to February 2010, they held the role of Coordinator of Selection for the Contact Center, where they structured the selection process for different telephone channels. Adriana Carolina also worked as an Analyst of Selection for the Mobile Sales Force and as an Analyst of Recruitment during their time at Banco de Bogotá.

Overall, Adriana Carolina Claro Claro has extensive experience in leading and developing HR teams, implementing talent management strategies, and driving organizational growth.

Adriana Carolina Claro Claro received a degree in Psychology from Pontificia Universidad Javeriana in 2006. In 2013, they obtained a specialization in Human Resources Management from Universidad Externado de Colombia. Adriana Carolina also completed a Coach Ontológico program at Coaching Hall International in 2017. Adriana has additional certifications in Agile People Management and Agile Change Management from Talentlab Latam, as well as Kanban Essentials Professional Certificate and Scrum Master Professional Certificate from CertiProf, obtained in 2021 and 2021 respectively.

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