Jose Garcia

Jose Garcia is an IT Technician at Melton Truck Lines since February 2020, with prior experience as Level 1 Help Desk Support at CrossCom from July 2019 to February 2020. In the role at CrossCom, Jose successfully troubleshot and resolved issues related to POS lanes, office printers, computers, department scales, and handheld devices, while providing remote IT support for retail stores and managing ticket creation and prioritization in ServiceNow. Jose holds a Bachelor of Science in Business Information Technology, specializing in Software Development and Multimedia, from Rogers State University, completed in 2019.