Anna Smith

Anna Smith has a diverse and extensive work experience spanning over 20 years. Their most recent position was as a Finance Director at Members First Credit Union, where they have been working since 2021. Prior to that, they served as a Payment Systems Manager at the same credit union from 2011 to 2022.

Before joining Members First Credit Union, Anna held various roles at TCF Bank from 2018 to 2021, including VP, Sr Manager of ACH, Wire and Exception Services, and AVP, ACH Services Sr Team Leader. Anna was responsible for overseeing ACH, Wire and Exception Services teams, managing payment risk, ensuring compliance, and leading the Nacha AAP & APRP group.

Earlier in their career, Anna worked at Wilmington Savings Bank as a Loan Servicing Manager and an Escrow Clerk, where they implemented process improvements and automated tax disbursement processes. Anna also worked at MB Financial Bank Mortgage as a Mortgage Servicing Reconciliation Accountant, ensuring accurate documentation and balancing of loan accounts.

In addition, Anna had experience as an Office Manager at Southern Ohio Chassis, LLC, where they handled invoicing, payroll, and website management. Anna also worked at National Cooperative Bank in various roles, including VP, Commercial Cash Management Services, Treasury Manager, Treasury Analyst, Treasury Accountant, Staff Accountant, and Customer Service Representative. In these positions, they demonstrated expertise in ACH, liquidity forecasting, wire transfers, and account reconciliation.

Overall, Anna Smith has exhibited a strong track record of success and a wide range of skills in finance, payment systems, risk management, and customer service throughout their career.

Anna Smith has an Associate's degree in Accounting from Southern State Community College, which they obtained in 2002. Prior to that, they completed their high school education and received a High School Diploma from Whiteoak High School in 2000. In addition to their formal education, Anna has also obtained several certifications including the "2020 Top Performer Award" from TCF Bank, a certification as a Microsoft Office Specialist in Excel, and a NACHA AAP Certification. The specific details regarding the institution and the years of obtaining these certifications are not provided.