Brenda McDonald

Brenda McDonald has extensive experience in customer success and IT management, currently serving as the Customer Success Team Lead and previously as a Customer Success Manager at Membrain.com since April 2015. At Membrain, the focus is on enhancing sales team performance and guiding sales professionals through the sales process. Prior to this, Brenda worked at Trilogy Technologies from 2008 to 2014 as an IT Services Coordinator, managing client-engineer relationships and ensuring project implementation success. Brenda's career also includes roles as an IT Recruitment Consultant at Executive Connections Limited, an IT Security Administrator at Entropy, and IT Manager at the Institute of Public Administration, demonstrating a strong background in IT strategy, support, and project management. Brenda holds an MCSE certification from the Computer Network Institute.