Helio Silva is an experienced IT professional with a strong background in system analysis and telecommunications. Currently serving as a Senior Systems Analyst at GLOBALWEB OUTSOURCING DO BRASIL LTDA since March 2020 and as a Telecommunications Network Administrator at Sonda do Brasil S.A since September 2023, Helio specializes in Level 3 support for LAN and WAN networks with a focus on performance metrics for clients such as Petrobras and Transpetro. Previous roles include various technical positions at companies such as Memora Processos Inovadores S/A and CASTGroup, along with foundational experience in network telecommunications and administration spanning over two decades. Helio holds a degree in Computer Networks from UNEB DF.