Joyce Santana

Joyce Santana is an experienced professional in human resources with a current role as Capital Humano at AYO GROUP since August 2022, focusing on hiring service providers and managing employee benefits, including health plans, within a technology-oriented holding company. Joyce also serves as an Assistant in the HR department at Memora Processos Inovadores S/A, handling documentation, contracts, and various HR functions since November 2021. Additional experience includes a role at ORAEX CLOUD CONSULTING from January 2023 to May 2024, focusing on service contracts, and previous work in a call center for Grupo Recovery. Joyce is pursuing a degree in Psychology at Faculdade Projeção and has a licenciatura in Teaching English as a Second Language from Wizard by Pearson. Proficient in using platforms such as UNIMED and BRADESCO, Joyce is well-versed in both onboarding processes and internal marketing strategies in HR.