DM

Dawn Mancini

Operating Systems Analyst II at Mendota Insurance

Dawn Mancini is an experienced professional at Mendota Insurance, serving as an Operating Systems Analyst II since April 2006, where responsibilities include full regression testing and maintaining security permissions for KAI Connect. Mancini has also held titles such as Customer Service Manager and Call Center Manager, managing a team of up to 17 Customer Service Representatives, overseeing hiring, performance management, and quality control. Additionally, as Operations Customer Service Unit Manager, Mancini ensures that call center staff meets a quality score of 91% monthly while monitoring various service levels related to processing items for the agency force. Education was completed at 916 Vo-Tech.

Location

St. Paul, United States

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Mendota Insurance

Mendota Insurance is a non-standard insurance company that writes automobile policies to customers that have medium to high risk driving records. Mendota Insurance is a subsidiary of Kingsway Financial. We value your interest in Mendota and look forward to providing you with solutions to your insurance needs. At Mendota we strive to offer high quality personal insurance protection at a competitive price. We are committed to superior service recognizable in the following ways: Customer Service and Underwriters with low hold times so you can receive assistance quickly Claims service that is fast and fair Technology that provides web based service and management Our products are marketed exclusively by local independent agents. If you are an independent agent and are interested in an appointment please contact us by sending an email with your contact information to Contracts / Licensing. Thank you for considering Mendota. We invite you to start today and see the difference!


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51-200

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