Jessica Kalagher is an experienced Senior Customer Success Manager at Menlo Security Inc., where responsibilities include customer onboarding, adoption, and relationship management, with a focus on driving product value and addressing renewal risks. Prior to this role, Jessica was self-employed as a stay-at-home mom, leveraging over a decade of customer success expertise. Previous positions include Senior Customer Success Manager at Trusteer (IBM Security), where Jessica established trusted relationships and managed customer training, and roles at FIS that involved developing client relationships and providing solutions in risk, fraud, and compliance. Jessica holds an Associate Degree in Food and Beverage Management from Johnson & Wales University.
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