Sahara Montes de Oca

Sahara Montes de Oca is an experienced professional in technical support and engineering, currently serving as an Enterprise Support Engineer at BlueCat since June 2023 and also working as a Technical Expert at Men&Mice since November 2021. Previous roles include Security Operations Analyst II at F5, Technical Support Engineer at Palo Alto Networks, and IT Operations Analyst II - Network L2 Support at Hewlett Packard Enterprise. Sahara has developed expertise in troubleshooting complex technical issues and providing support across various infrastructure environments. Educational qualifications include a degree in Network and Telecommunications Engineering from the Wester Institute of Technology and Higher Education (ITESO), complemented by a technical degree in Informatics and Computing from the Technical and Industrial Education Center (CETI).