Customer Service · Old Toronto, Canada
Our vision is to transform presentations, meetings and lectures by turning passive audiences into engaged contributors. We make this possible through our interactive presentation platform where the traditional presentation monologue becomes an inclusive dialogue. We believe in the power of together and that the most successful leaders listen to be heard.
With Mentimeter, users become the best presenter they can be. Meetings become more productive, participants learn more and have fun whilst doing it.
We have more than 300 million users and customers worldwide, on our way of making the world a better place, one presentation at a time.
Mentimeter has grown fast within the Enterprise customer segment in the past years. Today, our Account Manager manages around 2000 existing Enterprise customers with support from our Customer Success Managers. With this growth, we have seen an increased demand for organizations to roll out Mentimeter on a wider scale. This has led to an internal need of driving bigger commercial discussions, and strategically developing partnerships with some of our largest Enterprise customers. To cater for this need, and to facilitate the growth of this customer segment, we are now looking for a Senior Account Manager to drive strategic sales processes with our Key accounts.
Responsibilities for this role:
Responsibilities not included in this role:
Resources we have to support you:
Compensation model:
We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers contributes equally to our continued success. To foster and emphasize this culture and way of working, we apply a non-commission-based salary model in our sales roles, which has proven to be very successful and appreciated across the team. You can read about our benefits and perks here.
Skills & Requirements
Must-haves for the role:
Nice to have:
Please note that this position is located at our Toronto office, with the starting date being flexible yet ideally as soon as possible.
The recruitment process consists of:
What Mentimeter can offer:
At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance.
All of this comes attached with a competitive compensation and benefits package, including pension contributions. Once a year we also relocate to exciting places all over the world like Barcelona, Lisbon, Palermo, Madrid, cities South of Toronto (for our Toronto colleagues), and cities in APAC (for our Sydney colleagues), paid for by us of course. You can read more about our benefits & perks here.
Culture at Mentimeter:
At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users.
You can read about our culture here.
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