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Fan Yu

Customer Success Director at Menusifu

Fan Yu has a diverse work experience. They started their career as an Executive Assistant to the CFO at Suning commerce group co ltd from May 2013 to June 2015. During this time, they were responsible for analyzing daily sales data, managing department files, and producing materials for meetings.

In 2016, Fan Yu worked as a Customer Research Intern at Alibaba Group and as a Business Analyst at iBeeHub Incubator. At Alibaba Group, they conducted customer research, while at iBeeHub Incubator, they researched and evaluated new investment opportunities and managed a database for connecting startups with venture capitalists.

In 2016 and 2017, Fan Yu served as a Graduate Research and Teaching Assistant at Stevens Institute of Technology. Their responsibilities included consulting with students, grading assignments, and assisting a professor with two projects.

Since 2017, Fan Yu has been working at MenuSifu, starting as a Business Intelligence Analyst, then progressing to a Strategy Manager and currently serving as a Customer Success Director.

Overall, Fan Yu has gained experience in roles related to customer success, strategy, business intelligence, research, teaching, and investment analysis.

Fan Yu obtained a Master's Degree in Business Intelligence & Analytics from Stevens Institute of Technology from 2015 to 2017. Prior to that, Fan Yu completed a Bachelor's Degree in Financial Engineering at Nanjing University of Information Science and Technology from 2009 to 2013. In addition, Fan Yu also obtained certifications from SAS, including the SAS Certified Advanced Programmer for SAS 9 in May 2017 and the SAS Certified Base Programmer for SAS 9 in April 2017.

Links

Previous companies

Alibaba Group logo
Stevens Institute of Technology logo

Timeline

  • Customer Success Director

    June, 2020 - present

  • Strategy Manager

    February, 2019

  • Business Intelligence Analyst

    June, 2017