Maísa Magalhães

Maísa Magalhães is an experienced professional in customer experience and relationship management, currently serving as an Estagiária de CRM at Sallve since November 2022. Previously, Maísa held the position of Analista de Voz do Cliente at banQi, where responsibilities included monitoring customer satisfaction indicators and improving app ratings. At QuintoAndar, experience spanned from a Junior Analyst role in Customer Experience to a Full Analyst position, focusing on social media management and crisis handling. Additional roles include voluntary internships in public relations, customer service positions, and sales support. Maísa’s academic background includes a Bachelor's degree in Public Relations and Applied Communication from Fundação Escola de Comércio Álvares Penteado and training in digital marketing from Digital House Brasil.