Eri Kobayashi currently serves as the Manager of Global Operations at Mercari, Inc., leading an in-house language specialist team that focuses on promoting inclusive communication and culture through various initiatives, translation, app localization, and interpretation support. Prior experience includes roles as an Interpretation Lead and Interpreter/Translator at PayPay株式会社 and SmartNews, Inc., as well as an Interpreter at AIG and Aozora Bank, where responsibilities spanned credit risk management. Additionally, Eri was part of the interpretation team for the "FANTASMIC!" production at Tokyo Disney Sea. Eri holds a Bachelor of Arts degree in English/Linguistics from International Christian University and received training from NHK Global Media Services, Inc.
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