Kenny C. Li

Kenny C. Li is a seasoned professional in IT and data analytics with over a decade of experience at Mercedes-Benz Australia, currently serving as Business Services Manager - Data Analytics since March 2012. In this role, Kenny C. Li leads the delivery and operation team for the lifecycle of applications in Sales, Aftersales, Customer Services, Product, and Partner sectors. Previously held positions include IT Service Operations Manager and Service Desk Manager, where responsibilities encompassed managing service operation levels for Sales and Marketing systems, overseeing incident management, developing technical expertise, and enhancing customer experience across 200+ dealerships. Prior to joining Mercedes-Benz, Kenny C. Li worked at Mantra Group, managing IT infrastructure across multiple hotels while implementing operational policies and providing technical support. Kenny C. Li holds a Bachelor of Information Technology from Griffith University.