Mike Vaughn

Mike Vaughn has a diverse work experience in the payments and software industry. Mike currently holds the position of Chief Experience Officer at MerchantE since July 2023. Prior to that, they served as the Head of Operations and Customer Experience at MerchantE from June 2020 to July 2023.

Before joining MerchantE, Mike worked at PayTech Advisor as a Principal from September 2019 to January 2023. Mike provided strategic direction and guidance to payment and software clients, helping them navigate the evolving business landscape.

Mike also worked as the Chief Operating Officer at Paya from January 2018 to September 2019. In this role, they were responsible for providing strategic direction and managing operations for a private equity-backed payments technology company.

Mike's previous experience includes serving as the Executive Vice President of Operations at Total Merchant Services from January 2012 to December 2017. Here they led the transformation of a sales organization into a multi-channel payment technology firm and focused on improving customer loyalty.

Mike had significant roles at Intuit, where they served as the Head of Merchant Activation and was part of the management team that sold Innovative Merchant Solutions (IMS) to Intuit. Mike also held various leadership roles at Intuit, including Activation Integration Lead for ECHO Acquisition, Site Leader & Head of Operations, and Head of Product Development.

Mike'searly career includes working as an Installations Supervisor at Innovative Merchant Solutions and as a POS Technician and Product Specialist at Cardservice International.

Overall, Mike Vaughn's work experience showcases their expertise in providing strategic direction, managing operations, and improving customer experience in the payments and software industry.

Mike Vaughn has a Bachelor of Arts degree in General Studies from Moorpark College.