Susan Palmer

Susan Palmer is a highly experienced professional in project and team management, currently serving as a Senior Scrum Master at Merchants Fleet since January 2019, where Susan contributes to the company's growth as a leading fleet management entity in North America. Prior to this role, Susan held various positions including Scrum Master at EBSCO Information Services and Partner Services Manager at FIRST (For Inspiration and Recognition of Science and Technology). Their extensive background in IT project management includes a tenure as Senior IT Project Manager at ComplyRight, Inc. and Assigned Risk Operations Manager at NCCI. Susan Palmer holds a Bachelor of Arts in Psychology from Florida Atlantic University, earned between 1990 and 1993, and has achieved several professional certifications including SPC, CSM, PMI-ACP, and PMP.