Merchants Insurance Group
Joanne Hobbs is a dynamic leader with extensive experience in claims management, particularly in the corporate casualty sector. Currently serving as the Senior Corporate Casualty Claim Manager at Merchants Insurance Group since July 2020, Joanne oversees multiple casualty teams and is dedicated to mentoring and developing talent to enhance productivity and results. Prior to this role, Joanne held various positions at Westfield, including Complex Claims Specialist and Litigation Manager, and worked at Motorists Insurance Group and USAA, gaining significant expertise in claims adjustment and recovery. Joanne is pursuing a Master of Arts in Organizational Leadership from St. Bonaventure University and has attained a leadership certificate from the CPCU Society.
Merchants Insurance Group
For more than 100 years, Merchants Insurance Group has provided quality property and casualty insurance to protect your business, home and car. Our mission is to be the property and casualty insurance company independent agents trust most to serve their valued customers. We sell our products through a network of independent insurance agents because we believe they provide policyholders with a broad range of products and insurance expertise. Merchants Insurance Group provides financial protection to policyholders in the Northeastern, Mid-Atlantic, and North Central United States. Merchants Insurance Group is comprised of Merchants Mutual Insurance Company and Merchants Preferred Insurance Company. Both companies are rated "A-" by the A.M. Best Company, a global credit rating company that focuses on the insurance industry. We are headquartered in Buffalo, New York and have offices in Buffalo and Hauppauge, New York; Bedford, New Hampshire; and Mt Laurel, New Jersey. Customer service, competitive rates, personalized attention and quality products make Merchants Insurance Group the insurance company of choice!