Khulekani Ndlovu is an experienced IT Support Engineer at Merchants since February 2018, specializing in assembling and monitoring contact center networking infrastructure while managing incidents and technical support. Prior to this role, Khulekani served as a Customer Service Representative for Silvertop taxis in Australia, handling client bookings and queries. Previous experience includes working as a Server at Shimmy Beach, assisting during events, and completing a Desktop Support Intern position at TFG (The Foschini Group), where incident management and access resolution were key responsibilities. Khulekani began a career in sales at Sevruga and holds an education from the Cape Peninsula University of Technology and Y2K College.
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