HW

Helen W.

Senior Director, Customer Experience at Merchbar

Helen W. has a diverse work history with a range of roles in customer experience, support, and management. Helen is currently working as the Senior Director of Customer Experience at Merchbar, a position they started in August 2020. Prior to that, Helen was the Head of Global Support at Binance from March 2018 to March 2019. Helen also held the position of Head of Customer Experience at Ladder Life from January 2017 to March 2018. From November 2014 to November 2016, Helen worked as a Senior Manager of Customer Operations at Sunrun. Helen gained experience as an Advisor at HeartThis from March 2013 to September 2015. Helen also held roles at Poshmark, schoolFeed, RockYou, and Bay Area Compliance Laboratories, Corp., which provided their with experience in operations, product management, community management, and sales. Overall, Helen W. has a wealth of experience in customer-focused roles and has worked in various industries.

Helen W. received a Bachelor of Arts degree in Communications from the University of California, Davis. No specific start or end year for their education is provided.

Links

Previous companies

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Timeline

  • Senior Director, Customer Experience

    August, 2020 - present