Yen Paniagua

Yen Paniagua has a diverse work experience, primarily in the information technology field. They worked at Mercon Coffee Group as an Information Technology Infrastructure and Helpdesk Manager from January 2019 to the present. Prior to that, Yen held roles such as IT Architect and Help Desk Manager from June 2017 to January 2019, IT Development and Help Desk Manager from May 2014 to July 2017, IT Business Analyst from January 2012 to May 2014, and Senior System Analyst from January 2010 to December 2011. They focused on business process improvement, system roll outs, integration, and analysis.

Yen also worked at Cafe Soluble as a System Analyst from August 2004 to August 2007. In this role, they were responsible for multiple system administration tasks, including ERP (Infor ERP LN), sales, and HRIS systems. They also played a key role in system implementation, support, training, reporting, and requirement analysis.

Yen Paniagua obtained a Master's degree in Information Systems and Application from National Tsing Hua University, from 2007 to 2009. Prior to that, Yen Paniagua completed a Bachelor's degree in Systems Engineering from Universidad Americana (UAM) between 1999 and 2003. There is no specific information available about the field of study at Colegio Centro America (NI). In terms of certifications, Yen Paniagua obtained the following: International Project Management Day 2022 from the International Institute for Learning in November 2022, Lean Six Sigma Green Belt (ICGB) from the International Association for Six Sigma Certification in October 2021, Certified Scrum Product Owner (CSPO) from the Scrum Alliance in August 2019, Project Management Professional from the Project Management Institute in March 2018, Certified Scrum Master from the Scrum Alliance in December 2017, and ITIL Foundations from AXELOS Global Best Practice in May 2012.