Mark Brooks A.isp

Mark Brooks A.ISP is a seasoned Learning & Development Coach currently at Mercuri International UK Ltd, specializing in coaching and assessment across various management and customer service standards. With extensive experience that includes a role as Development Coach at Remit Training and Leadership and Management Tutor Assessor at North Lancs Training Group, Mark has worked with notable clients such as Starbucks and Cox-Automotive. Mark's earlier career at Post Office included progressive management positions culminating as Senior Flagship Branch Manager, where a strong focus on sales and customer service was emphasized. Education includes formative years at All Saints and St Damiens.