Sikita Grayson

Sikita Grayson, MBA, possesses extensive experience in operational leadership within the healthcare and telecommunications sectors. Sikita held positions such as Vice President of Integrated Contact Center Operations and Workforce Optimization at Mercy, and System Vice President of Operations at Sinai Chicago. Prior roles at Anthem, Inc. included Senior Director of AIM Operational Excellence and Senior Director of AIM Customer Service Operations. Additionally, Sikita served as Sales Marketing Director and Director of Customer Service at Verizon Wireless. Sikita's educational background includes a Master of Business Administration in Integrative Management from Michigan State University's Eli Broad College of Business and a Bachelor's degree in Industrial Engineering from Purdue University.