Makenzie Welch is an experienced hospitality professional currently serving as Community Manager at Merion Residential since October 2020. Prior to this role, Makenzie was Assistant Front Office Manager at Hilton from June 2018 to October 2020, overseeing over twenty staff members and managing guest services for a 350-room hotel, especially during the pandemic. Previously, while working as Front Office Supervisor at DoubleTree by Hilton from May 2017 to June 2018, Makenzie supervised a team of seven and handled billing and reservation discrepancies using the OnQ PMS System. Makenzie holds a Bachelor’s Degree in Hotel, Restaurant, and Tourism Management from Fairleigh Dickinson University and an Associate’s Degree in Liberal Arts and Sciences from Rowan College at Burlington County.
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