Doug S.

Vice President, Client Services - Americas at DataSite

Doug S. has a diverse range of work experience spanning several industries. Doug currently holds the position of Vice President, Client Services - Americas at Datasite, where they lead the Americas Client Services team and oversees the implementation of global service strategy. Prior to this, they served as Director, Client Services - Americas at the same company.

Before joining Datasite, Doug held the role of Member Board of Directors at Amborella House from 2017 to 2020. Doug also worked as the Vice President, Technical Operations at Netgain Technology, LLC from 2017 to 2019, where they led the Technical Operations teams responsible for maintaining high availability of customers' cloud IT environments.

In 2017, Doug was the Director, IT, Product Engineering at Optum, where they managed developers and support engineers for applications processing medical encounters. Prior to that, they held various roles at Thomson Reuters from 2009 to 2017, including Director, Technology at FindLaw and Director, Technology Shared Services. As Director, Technology at FindLaw, Doug oversaw the leading provider of online legal information and internet marketing solutions. Doug also managed teams of project managers, business analysts, and quality assurance analysts as Director, Technology Shared Services, implementing updated PMO processes and integrating a business analyst team into the Software Development Lifecycle (SDLC).

At Solifi, Doug held the role of Director, Development, Client Services & Support from 2005 to 2009. Doug managed a global team providing application development, support, and consulting services to major financial institutions. Prior to that, they were the Manager of Client Support, where they restructured teams to improve leadership and customer satisfaction, and implemented premium support pricing plans. Doug also served as the Global Manager of Software Version Control & Distribution, where they integrated processes and tools following the company's acquisition. Doug began their career at Solifi as a Software Developer, where they designed, programmed, and supported software on UNIX-based systems, implementing projects that improved maintenance, customer satisfaction, and revenue potential.

Overall, Doug S. possesses extensive leadership and managerial experience in various industries, demonstrating their ability to drive teams and deliver successful outcomes.

Doug S. started their education at Moorhead High School, where they attended from 1983 to 1987. After completing high school, they pursued a degree in Computer Engineering at the University of Minnesota. Doug attended the university from 1987 to 1992 and obtained a Bachelor of Science (B.S) degree in Computer Engineering.

In 2007, Doug pursued further education at Stanford University Graduate School of Business. Doug completed a course in Finance and Accounting for the Nonfinancial Executive. Although they did not obtain a specific degree, they expanded their knowledge in these areas.

Additionally, Doug has obtained a certification as a Lean Six Sigma Green Belt from Thomson Reuters. Further information about the timing of this certification was not provided.

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Timeline

  • Vice President, Client Services - Americas

    November, 2021 - present

  • Director Client Services Americas

    August, 2019

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