Joshua Rivera

Supv. Application Support Engineering at DataSite

Joshua Rivera has a diverse work experience spanning several industries. Joshua is currently working as a Sr. Application Support Engineer at Datasite since January 2022. Prior to this, they worked as a Technical Data Analyst at U.S. Bank from July 2021 to December 2021.

In their longest tenure at Calabrio, Inc., Joshua held multiple roles including Product Owner from June 2020 to June 2021. Before that, they served as a Development Escalation Manager from January 2018 to June 2020, a Support Escalation Manager from October 2016 to December 2017, a Support Engineer II from January 2016 to October 2016, and a Support Engineer I from June 2015 to December 2015.

Before joining Calabrio, Inc., Joshua gained extensive experience in the retail industry. Joshua worked as an Assistant Store Manager at AT&T Mobility from October 2008 to June 2015. Prior to that, they served as an Electronics Team Lead at Target from May 2006 to October 2008, and as a Wireless Senior Lead at Best Buy from March 2002 to May 2006.

Joshua Rivera holds a Bachelor of Science degree in Computer Information Technology from Metro State University, which they completed from 2014 to 2016. Prior to that, they obtained an Associate of Arts (A.A.) degree in Business Administration and Management, General from Anoka-Ramsey Community College, which they completed from 2006 to 2009. In addition to their formal education, they have also earned a certification as a Certified Scrum Product Owner (CSPO) from the Scrum Alliance in January 2021.

Links


Timeline

  • Supv. Application Support Engineering

    June 1, 2024 - present

  • Sr. Application Support Engineer

    January, 2022