Clare Kennedy

Clare Kennedy is an experienced professional in quality assurance and complaint management with a strong background across several industries. Starting as a Manager Trainee at Enterprise Rent-A-Car, Clare demonstrated effective team management and customer service standards. Subsequent roles at State Street included managing complaints and quality teams, enhancing processes for risk mitigation, and implementing complaint handling tools. At Meta, Clare developed and scaled quality programs for Compliance Operations, focusing on efficiency and systematic controls, while also leading cross-functional collaborations. Most recently, at Coinbase, Clare managed quality assurance programs across multiple countries, driving insights for process improvement. Clare holds a Bachelor’s Degree in Economics, Finance and Sociology from the University of Limerick and a Diploma in Leadership & Management from University College Dublin.