Heidi Jones

Heidi Jones has a diverse work experience spanning various roles and industries. Heidi is currently working at metadata.io as a Team Lead - Customer Success, a role they have held since May 2022. Before that, they were an Enterprise Customer Success Manager at metadata.io from August 2021 to May 2022.

Prior to joining metadata.io, Heidi worked at Terminus: Account-Based Marketing as a Sr. Client Strategy Manager from January 2020 to August 2021. Heidi also gained experience at Sigstr, where they held the positions of Sr. Client Strategy Manager from September 2019 to January 2020 and Customer Success Manager from June 2018 to January 2020.

Before entering the technology and marketing industry, Heidi worked at State Farm as a Program Management Analyst from March 2017 to June 2018 and as a Field Marketing Analyst from June 2012 to March 2017. Heidi started their professional career at W.W. Grainger as a Territory Sales Representative from May 2009 to May 2012.

Heidi's early experience includes working at Structural Concepts as a Project Coordinator from November 2003 to May 2009 and as a Marketing Researcher for a brief period in 2003.

Overall, Heidi Jones has a strong background in customer success and client strategy management, with experience in program management, field marketing, and sales.

Heidi Jones obtained their Bachelor of Business Administration (B.B.A.) degree in Finance and Marketing from Grand Valley State University between the years 2004 and 2008. In 2007, they had a study abroad experience at Kingston University, focusing on International Studies. Later, between 2013 and 2015, Heidi attended The American College of Financial Services, where they pursued a degree in Chartered Financial Consultant (ChFC).