IT Support Technician

IT Support Technician

Founded in 1996, MetalQuest Unlimited is a precision machining company located in Hebron, NE. We specialize in tight tolerance machining, utilizing the latest technologies available. We make component pieces for agriculture, oil & gas, hydraulics, and firearms, along with several other industries. We constantly think outside of the box in search of innovative solutions to our customers’ manufacturing needs. 

About the Job:

Our IT Support Technician will have the opportunity to assist with networks and servers. You’ll provide technical support, troubleshoot different programs, and assist in upgrading installations.

What to Expect:

• Provide support to users and be the first point of contact for error reporting

• Troubleshooting hardware and software issues

• Repair or replace damaged hardware

• Perform tests and evaluations of new software and hardware

• Train computer users on new systems

This position is an on-site/in person role.  Occasional evenings and weekends will be required due to system updates.

Your Talents Include:

• The ability to switch gears quickly to coordinate and prioritize numerous details
• Strong time management and problem-solving skills
• Excellent communication skills
• You like to work independently and with a team

Benefits:

Working with amazing people
Paid Time Off
Sick Leave
Holiday Pay
Health Insurance
Dental Insurance
Vision Insurance
Retirement