Brian Townshend

Brian Townshend is an experienced executive currently serving as the Chief Information Officer for Food & Liquor at Metcash since May 2024. Previously, Brian held the position of General Manager Omni Digital, Store Operations and Team Member Experience at Super Retail Group from December 2017 to February 2024, where a focus on enhancing customer experience led to significant sales growth through digital channels. Brian is also the founder of Crisp Consulting, providing board advisory services and delivering large-scale digital transformations from March 2008 to December 2017. Additional roles include Digital Transformation Consultant at Canon Inc. and Marks and Spencer, and Digital Consultant at GAME Digital plc. Brian began a career in digital strategy at M-Corp as Director of Client Strategy. Brian holds a BA in Marketing from Bournemouth University.