Jaclyn Ryan

Jaclyn Ryan serves as the Head of Strategy for MetLife's US Business since May 2017, driving growth and transformation initiatives, including the acceleration of Health Savings Account (HSA) and revitalization of the Dental Insurance business. Prior to this role, Jaclyn held various significant positions, such as Vice President for Digital Product at Upwise and Global Strategy at MetLife, where efforts included the launch of a financial improvement mobile app and identification of opportunities in Pet Insurance. Jaclyn's experience at American Express includes leadership roles in Global Commercial Payments and Strategic Planning, focusing on revenue maximization and customer experience improvement. Earlier career involvement encompasses positions at Opera Solutions, Mitchell Madison Group, and OLIN, contributing to transformational initiatives and marketing strategies. Jaclyn holds a BA in Political Science from the University of Pennsylvania, multiple MBAs with a focus on International Business, and certificates in Marketing and Product Management.