Terrence Bothma

Terrence Bothma is an experienced professional with a strong background in service delivery and operations management. Currently serving as the Service Delivery Manager at Metlifecare since September 2022, Terrence has previously held positions such as Operations Manager and Service Desk Team Manager at Datacom from March 2016 to September 2022. In earlier roles, Terrence was the Auckland Regional Manager at Geeks on Wheels (NZ) and the IT Service Desk Team Leader at ASB Bank. Additional experience includes a Senior Applications Support Analyst role and Incident & Service Level Manager at The Warehouse Ltd, as well as IT Support roles at Jones Lang Lasalle. Terrence is dedicated to operational excellence, customer service, and team leadership, with a strong foundation in ITIL methodologies. Educational background includes attendance at Glenwood High School and Clarence Primary School from 1978 to 1990.