Luis Antonio Gutierrez Salazar is an experienced professional in process improvement and quality management, currently serving as a Senior Process Analyst at Metrica Andina since November 2022. Notable projects include enhancing user experience for incident management at Laureate Perú and redesigning core processes for the ERP Banner implementation at the Universidad Privada de Ciencias Aplicadas (UPC). Prior freelance consulting roles involved designing and implementing ISO 9001:2015-based quality management systems. Luis Antonio has held various positions in educational and corporate settings, including Quality and Process Manager at Instituto Urusayhua and Administrative Coordinator at the Ministry of Education of Peru. Luis Antonio holds multiple advanced degrees and certifications in operations management and process improvement from recognized institutions, reflecting a strong academic background in industrial engineering.
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