Claudia Brodnik

Claudia Brodnik is a seasoned professional with extensive experience in business analytics, market insights, and client experience across multiple industries. Currently serving as a Senior Business Analyst in Offer Management Controlling at METRO Österreich since September 2025, Claudia previously worked at Grünenthal Group as a Business Insights Manager & Performance Analyst for the DACH region from March 2022 to June 2025. Claudia's background at IBM from 1998 to 2021 encompasses various roles, including Client Experience Focal and Market Development Advisor, focusing on delivering strategic insights and enhancing client satisfaction in the DACH region. Claudia holds a Master’s degree in Economics with a specialization in Retailing & Marketing from WU (Vienna University of Economics and Business) and further qualifications as a Systemischer Coach and Diplomierte NLP Practitionerin.