Kawish Sarfaraz

Kawish Sarfaraz is an experienced Business Systems Analyst currently employed at Metro Supply Chain since June 2018, where responsibilities include supporting the implementation of Tier 1 and 2 Warehouse Management Systems (WMS) and providing solutions for client warehouses. Prior roles include serving as an IT Service Desk Analyst, delivering technical support across various regions for over 6000 employees, and multiple co-op positions at the Financial Services Commission of Ontario, focusing on customer support and technical troubleshooting. Educational background includes a degree from Sheridan College and a Higher Secondary Certificate from Government Dehli College. Notable technical skills encompass Active Directory, Office365, Azure, and hardware/software troubleshooting.