Louise Kemp

Louise Kemp is an innovative and highly motivated professional with over 10 years of experience in the retail banking sector. Currently serving as Customer Resolution Manager for Operational Resilience and COO Risk at Metro Bank (UK) since February 2019, Louise has held various roles including Store Manager and Assistant Store Manager. Prior experience includes a tenure at RBS from October 2007 to September 2018, where Louise worked as a Bank Manager. Additionally, Louise has a background in the hospitality industry, having served as a Public House Licensee at Spirit Pub Company from August 1996 to May 2007, with a successful history of turning around underperforming public houses. Educational background includes attendance at High Storrs.