Nisha Hussain

Nisha Hussain has over a decade of experience in management and customer service within the financial and customer support sectors. Since November 2013, Nisha has served as a Fraud Prevention Specialist at Metro Bank (UK), also holding roles as Assistant Store Manager and Assistant Contact Centre Manager. Prior to this, Nisha worked at Arvato from March 2010 to November 2013 as a Customer Service Manager, managing SLAs and team KPIs in the MasterCard/Barclaycard loyalty rewards sector. Additional experience includes serving as Team Manager at the big word from August 2008 to August 2009 and as Team Leader at Language Line Services from 2001 to 2008.