Arnold Hackett has a diverse work experience spanning over multiple decades. Arnold began their career at Xerox Corporation in 1987, where they held various roles such as Member of Engineering Staff, Senior Member of Engineering Staff, and Member of Research and Technical Staff. During this time, they managed projects, led design teams, and developed technologies related to imaging and scanning. Hackett's contributions included achieving software process improvement and delivering color-imaging software for desktop products.
In 2003, Hackett transitioned to the role of Technical Project Manager at Xerox Workflow Business Unit, where they were responsible for developing and delivering software solutions. Arnold also became a Six Sigma Black Belt, leading cross-organizational teams to improve business processes and generate significant profit.
From 2008 to 2018, Hackett served as the Retired Vice-President of Alliance and Partnership Management at Xerox Corporation. In this role, they managed the Xerox Connection program, generating annual revenue of over $70 million. Hackett also oversaw the Xerox Business Innovation Partners Program, collaborating with industry partners to develop solutions that extend the functionality of Xerox technology.
In 2019, Hackett joined Metrolink as an Information Technology Consultant. Arnold conducted an assessment of Metrolink's technology projects, identified inefficiencies and bottlenecks, and recommended improvements based on industry best practices. Hackett also held various interim roles at Metrolink, including Chief Financial Officer, Chief Strategy Officer, and Chief Executive Officer. In these positions, they provided leadership and oversight for financial management, strategic planning, and government relations.
Overall, Hackett's work experience showcases their expertise in technology, project management, strategic planning, financial management, and partnership development. Arnold has successfully contributed to the growth and profitability of both Xerox Corporation and Metrolink.
Arnold Hackett holds a Master of Business Administration (M.B.A.) degree from USC Marshall School of Business, which they obtained between the years 2005 and 2007. Prior to that, they completed a Master's Degree in Computer Science at California State University, Long Beach, in the year 2001. In 1987, they earned their Bachelor's Degree from UCLA. Additionally, Arnold obtained a certification as a Six Sigma Black Belt in the year 2007.
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