Graydon McGowan

Graydon McGowan is an experienced professional in the aviation and transit sectors, currently serving as Manager and Senior Advisor for Customer & Transit Operations at Metrolinx since February 2020. Previous roles at Metrolinx include Manager and Senior Advisor for Network Operations and Senior Specialist in NOC Quality Assurance & Training. Prior to Metrolinx, Graydon held positions at Porter Airlines Inc. as Gate Controller and Station Operations Coordinator, where responsibilities included aircraft gate planning, operational decision-making, and incident reporting. Earlier experience at American Airlines involved roles such as Passenger Service Agent and Lead Agent/Ground Security Coordinator, focusing on customer service, baggage processing, and compliance with security regulations. Graydon's diverse skill set emphasizes operational efficiency, safety management, and customer support within dynamic environments.