Keri-Ann Philcox

Keri-Ann Philcox is a seasoned IT professional with extensive experience in unified communications and network engineering, currently serving as a Senior UC Engineer at MetroPlusHealth since July 2021. Previous roles include Level 2 UC Engineer at ATSG and UC Support Engineer at Fidelus Technologies, where Keri-Ann specialized in troubleshooting voice and networking issues for a diverse client base. Earlier career highlights feature positions such as NCC Engineer at Lightower Fiber Networks, NOC Engineer at CTG Converged Technology Group, and IT Administrator at LivePerson, where successful implementations of technical transitions were achieved. Keri-Ann holds a degree in Computer Science from Briarcliffe College and has furthered education at the New York Institute of Technology and Hofstra University.