Osvaldo Aquino

Osvaldo Aquino has extensive experience in the healthcare industry. Osvaldo began their career at Fidelis Care in 2014, where they worked in various roles including Member Services Team Leader, Training and Development Lead, and Manager of Quality Assurance, Audit & Process Improvement. In these positions, they demonstrated their ability to provide leadership, improve operational efficiency, and deliver high-quality customer service. In 2021, they joined MetroPlusHealth as the Director of Call Center Quality and Compliance, where they are responsible for identifying and addressing operational inefficiencies and serving as a subject matter expert for project implementation teams.

From 2008 to 2013, Osvaldo Aquino attended Pontificia Universidad Católica Madre y Maestra, where they earned a Bachelor of Business Administration (B.B.A.). Osvaldo'sfield of study was Business Administration and Management, General.