Jessica Nava

Jessica Nava has a diverse background in customer service management, with experience spanning nearly a decade. Currently serving as the Manager of Enforcement at Metropolis Technologies since February 2020, Jessica has progressed through various roles within the same company, including Customer Support Manager, Customer Support Lead, and Customer Support Representative. Prior experience includes positions as an Inbound Customer Service Representative at PRO Unlimited, where Jessica held roles from April 2018 to September 2019 and again from August 2015 to June 2016. Additional prior experience includes working as a Customer Service Specialist at Bank of America and as a Personal Banker at First Convenience Bank.