Serena Perera

Serena Perera, PMP, PMI-ACP, currently serves as the Sr. Director of Operations at Metropolitan Ministries, where significant accomplishments include leading a holiday team that distributed food and toys to over 32,000 families and executing a project that improved housing efficiency for struggling families by 25%. Previously, as the Associate Director of Project Management, Serena spearheaded the implementation of an inventory management technology platform, achieving $1.5 million in cost savings. At Learning Alliance Corporation, as Operations & Project Manager, efficiency improvements of 15% were realized through a streamlined grant management process, alongside a 35% increase in training attendance resulting from a revamped training plan. Serena started a career at New Horizons Computer Learning Centers, where customization of training programs led to a 95%+ positive customer feedback rating and high employee retention through effective management of employee reviews. Serena holds a Bachelor's degree in Communication from the University of South Florida.