Troy Nelson serves as Vice President of Infrastructure Organization Operations at the Metropolitan Transportation Authority since May 2023. Previously, Troy held the position of Managing Consultant at PM Solutions from April 2004 to May 2023, where efforts focused on process-engineering initiatives for a state government transportation department. Prior experience includes roles at Bank One as Technology Operations Director, where Troy achieved a 25% reduction in infrastructure costs and increased work output by over 18%, and at PSEG as Manager of Information Systems, overseeing the IT operations for a nuclear power plant. Troy began a career at Progress Energy as Superintendent of Client/Server Operations, leading the creation of an enterprise-level organization. Troy holds a Bachelor of Science in Business Administration/Management from the University of North Carolina Wilmington, earned between 1978 and 1982.
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