Khien-Long Ngo

Khien-Long Ngo is a seasoned Business Analyst and Inhouse Consultant specializing in CRM and E-Business at MEYLE AG from December 2024. Previously, during a tenure at Hermes Germany GmbH from September 2020 to November 2024, Khien-Long held various roles including Senior Project Manager and Senior CRM-Manager, where key contributions involved management and implementation of Salesforce-based CRM projects, business process optimization, and digitalization of sales processes. Prior experience includes serving as Sales Operations Manager at JUUL Labs, where Khien-Long introduced Salesforce to the German market, and as a Senior Data Marketing Analyst at Google, focusing on lead procurement optimization. Khien-Long holds a Bachelor of Arts in Business Administration from Hochschule Fresenius, completed in 2015.