Franciss Espenido

Franciss Espenido has a diverse work experience spanning different industries and roles.

Franciss started their career at Sweda Systems Philippines in 2004, where they worked as a System Engineer. Franciss provided on-site hardware and software support for clients' Point-of-sale (POS) machines, including installation and configuration of new products.

In 2005, Espenido joined Phil-Data Business Systems, Inc. as a Product Support Engineer. Franciss led a team of IT engineers and was responsible for supporting and maintaining clients' hardware and software, including Microsoft Office applications, e-mail systems, and BlackBerry devices. Franciss successfully implemented projects such as machine replacements and migration of Lotus Notes clients to a new version.

From 2006 to 2008, Espenido worked as a Technical Support Specialist at Rightsize Business Systems. Franciss provided technical support to clients during this period.

In 2008, Espenido joined Singapore Press Holdings as a System Administrator - System Engineer 1. Franciss held this role until 2010 and was responsible for system administration and engineering tasks.

From 2010 to 2015, Espenido worked at Clariant as an IT Consultant. Franciss acted as a Project Coordinator for divestment projects, supported Lean Service Operation projects, and guided teams as a User Move Coordinator. Franciss played a key role in Incident Management by monitoring KPIs and analyzing reports. Espenido specialized in second level support for Exchange, Outlook, Lotus Domino/Notes, and mobile services. Franciss also implemented new IT standards and executed various projects.

In 2015, Espenido joined Four Seasons Hotels and Resorts as a Support Specialist, where they provided support until 2016.

From 2016 to 2018, Espenido worked at SOTI. Franciss started as a Technical Support Specialist and later became a Support Escalation Engineer.

Since 2018, Espenido has been working at Mezmo (formerly LogDNA) in various technical roles. Franciss started as a Technical Support Engineer and then transitioned to Technical Partnerships Program Manager and later as Sr. Technical Partnership Program Manager. Mezmo is an observability platform that helps engineering teams manage and take action on data.

Overall, Espenido has gained extensive experience in technical support, system administration, project coordination, and IT consulting throughout their career.

Franciss Espenido completed a Bachelor of Science (BS) degree in Computer Engineering at Adamson University from 1998 to 2003. In terms of additional certifications, they obtained the Soti Certified MobiControl v13 Expert certification from SOTI in June 2016. They also pursued certifications from IBM, including the IBM Certified Advanced System Administrator - Lotus Notes and Domino 7, IBM Certified Associate System Administrator - Lotus Notes and Domino 7, and IBM Certified System Administrator - Lotus Notes and Domino 7, although the specific dates of obtaining these certifications were not provided. Additionally, Franciss pursued certification as MCTS - Microsoft Exchange Server 2010, Configuration from Microsoft, but no details about the completion date were given.