Tin W. has a diverse work experience spanning various roles and industries. They started working as a Research/Teaching Assistant at San Jose State University in 2010. From 2011 to 2013, they worked as a Technical Writer and IT Consultant at icon-scm, where they provided training to customers and partners, developed training materials, and managed the company's e-learning portal. In 2014, they worked as a Freelance Web Developer before joining BroadSoft as an Operations and Support Engineer in 2015. Tin W. then moved on to Sauce Labs in 2016, where they worked as a Senior Customer Support Engineer, a role they held until 2020. Currently, they are working as a Cloud Support Engineer at Mezmo, a position they have held since 2020.
Tin W. holds a Bachelor of Science (BS) degree in Economics from San Jose State University. Additionally, they have an Associate of Science (A.S.) degree in Engineering from Foothill College. In terms of certifications, Tin W. obtained the JavaScript Algorithms and Data Structures certification from freeCodeCamp in July 2022. They also received the CKA: Certified Kubernetes Administrator certification from The Linux Foundation in May 2022.
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