Silvia Gonzalez is a seasoned banking professional with significant experience in customer service and sales. Currently serving as a Universal Banker II at M&F Bank NC since November 2021, Silvia has honed skills in versatile banking operations. Prior to this role, Silvia was an Inbound Sales Representative at Charter Communications from May 2020 to November 2021, where emphasis was placed on customer engagement and product promotion. Earlier experience includes serving as an Assistant Branch Manager at Woodforest National Bank from February 2017 to May 2020, contributing to branch operations and customer service excellence.
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